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04/06/2010 |
CustomerImpact Contributes Research Expertise to New Study of Social Media Usage and its Increasingly Significant Role in Purchasing Decisions Women Bloggers Heavily Involved in All Social Media, Seek Information and Advice Before Product Purchases |
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19/05/2010 |
CustomerImpact Launches Customer-Centricity Audit: Self-Assessment Tool That Tells Companies Where They Are on the Journey to True Customer-Centricity |