Customer Support Services

CustomerImpact is dedicated to providing world-class support to clients as needed. As a global player, we have staff available in your time zone. Our Support team will:

• Respond to phone and email requests for service
• Answer ‘how to’ questions
• Solve technical issues
• Proactively notify you of planned maintenance and new product releases
• Set up initial training on the system and after product releases to ensure that you are able to take full advantage of the system and services

Clients have full access to all releases, updates, and patches.